Last Updated: [15/03/2025]
Welcome to Vanioils.com! We are committed to providing you with the best shopping experience, including a smooth and reliable shipping process. Please review our shipping policy for important information regarding the delivery of your orders.
1. Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
In case of high order volume, processing may take slightly longer. Customers will be notified of any significant delays.
2. Shipping & Delivery Estimates
We offer various shipping options to suit your needs:
Standard Shipping: Estimated delivery within 5-7 business days.
Expedited Shipping: Estimated delivery within 2-4 business days.
Express Shipping: Estimated delivery within 1-2 business days.
Delivery times may vary based on your location and external factors beyond our control (e.g., weather, courier delays, or customs clearance).
Shipping rates are calculated at checkout based on the shipping method, package weight, and delivery location.
3. International Shipping
We offer international shipping to select countries. Delivery times vary depending on the destination and customs regulations.
Additional customs duties, taxes, and import fees may apply based on the recipient's country. These charges are the customer’s responsibility.
International orders may take 7-21 business days to arrive.
4. Order Tracking
Once your order is shipped, a confirmation email with tracking details will be sent.
You can track your order through the provided tracking number on our website or the carrier's website.
5. Shipping Restrictions
We currently do not ship to PO Boxes, APO/FPO addresses, or certain restricted locations.
Certain products may have specific shipping restrictions based on regulations in different countries.
6. Lost or Delayed Shipments
If your package is delayed beyond the estimated delivery time, please allow an additional 3-5 business days before reaching out.
If your order is marked as delivered but not received, please check with neighbors or your local courier office.
If your package is lost, contact us at [support@vanioils.com] with your order details.
7. Returns & Refunds Due to Shipping Issues
If your order arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damaged product.
For return or exchange inquiries due to shipping issues, please refer to our Return & Refund Policy.
8. Contact Us
If you have any further questions about our shipping policy, feel free to contact us at:
Email: [support@vanioils.com]
Phone: [+91 9030444157]
Customer Support Hours: [Monday to Saturday 9 AM to 9 Pm ]
Thank you for choosing Vanioils.com. We appreciate your business!