At Vani Oils, we take great pride in the quality of our products and strive to ensure that our customers are satisfied with their purchases. However, in the unlikely event that a customer is dissatisfied with a product, we have a clear policy in place for handling returns and refunds. To initiate a return or refund, customers must first contact our customer care support team and provide specific details regarding the problem. This information must be provided at the time of delivery or within three days of receipt of the product. Once the customer care team has assessed the situation, Vani Oils has the final authority to approve or decline the request for a return or refund.

It is important to note that we do not offer refunds or returns without this proper communication and authorization process in place.

We believe that this policy ensures that our customers are treated with respect and fairness, while also allowing us to maintain the high standards of quality that we hold ourselves to.

At Vani Oils, we are committed to providing our customers with the best possible experience and will do everything in our power to address any concerns or issues they may have.